General Clarification Text on Personal Data Protection

METCO DENTAL A.Ş. takes the highest possible security measures to ensure that your personal data is collected, stored, and shared in accordance with the law and to protect your privacy.

Our aim is to inform you in the most transparent manner regarding the methods of collecting your personal data, the purposes of processing, the parties with whom it is shared, the legal grounds for processing, and your rights, in accordance with Article 10 of the Law on the Protection of Personal Data No. 6698 and in line with your satisfaction.

a) Data Controller

In accordance with the Law on the Protection of Personal Data No. 6698 (“Law No. 6698”), your personal data will be collected and may be processed by “METCO DENTAL A.Ş.” (the “COMPANY”) as the data controller within the scope described below.

b) Your Processed Personal Data;

1-Identity

Name surname, Parents' names, Mother's maiden name, Date of birth, Place of birth, Marital status, ID card serial/sequence no, TR Identity no, etc.

2-Contact

Address no, E-mail address, Contact address, Registered electronic mail address (KEP), Phone no, etc.

3-Location

Location information of the whereabouts, etc.

4-Legal Action

Information in correspondence with judicial authorities, Information in case files, etc.

5-Customer Transaction

Call center records, Invoice, promissory note, check information, Information on box office receipts, Order information, Request information, etc.

6-Marketing

Shopping history information, Surveys, Cookie records, Information obtained through campaign work, etc.

7-Transaction Security

IP address information, Website login/logout information, Password information, etc.

c) Purpose for Which Personal Data Will Be Processed

Personal data may be collected by the COMPANY from parties such as employees, employee candidates, business partners, and suppliers in categories such as identity information, contact information, legal action, and compliance information.

Your collected personal data will be processed within the personal data processing conditions and purposes specified in Articles 5 and 6 of Law No. 6698 for the following purposes:

–  To fulfill the obligations of the COMPANY towards you, to organize records and documents, to comply with information retention, reporting, informing, tax, and other obligations stipulated by local and international legal legislation,

–  To manage infrastructure and commercial activities and to comply with internal policies and procedures, including those related to audit, finance and accounting, billing and collections, IT systems, data and website hosting, business continuity and records, document and print management,

–  To communicate for the purposes of IT requirements, systemic structure, the necessity of IT support services received, and transferring necessary information to you regarding these services and products,

–  To comply with information retention, reporting, and informing obligations stipulated by official institutions, to fulfill the requirements of contracts, and to perform the legal obligations to which the COMPANY is subject regarding the utilization of these services,

–  In line with the purpose of determining and implementing the COMPANY's commercial and business strategies; managing financial operations, communication, market research and social responsibility activities, purchasing operations (demand, offer, evaluation, order, budgeting, contract), internal system and application management operations, and legal operations carried out by the COMPANY,

–  To comply with applicable laws and regulatory obligations (including those outside your country of residence), including anti-money laundering and anti-terrorism laws, to comply with legal processes, and to examine, evaluate and respond to requests from official authorities and government authorities (including those outside your country of residence).

d) To Whom and For What Purpose Processed Personal Data May Be Transferred

Your collected personal data may be transferred, limited to the realization of the purposes specified above;

–  To the COMPANY's business partners, suppliers, shareholders, and third-party firms from whom we receive services domestically, if required for the execution of business activities and employment contracts,

–  To persons or institutions permitted by the Tax Procedure Law, Social Security Institution legislation, Court of Accounts, Law on Prevention of Laundering Proceeds of Crime, Law on Prevention of Money Laundering, Turkish Commercial Code, Code of Obligations, and other legislative provisions,

–  To legally authorized public institutions and organizations, administrative authorities, and legal authorities,

e) Method and Legal Reason for Personal Data Collection

Your personal data is collected by the COMPANY verbally, in writing, or electronically through channels such as the COMPANY Headquarters, applications made via contracted websites, other institutions to/from which we provide/receive support services, real and/or legal persons with whom transactions are made within the scope of any legislation or contract, our website and mobile application, call centers, social media accounts, or other channels that may be established/formed in the future;

It is collected by the COMPANY within the framework of legal legislation for the purposes specified above, based on the performance of the contract.

f) Rights of the Personal Data Owner Enumerated in Article 11 of Law No. 6698

As personal data owners, if you submit your requests regarding your rights to the COMPANY through the methods set out below, the COMPANY will conclude the request as soon as possible and within thirty days at the latest, depending on the nature of the request. No fee will be charged for up to ten pages in the response to be provided. A transaction fee of 1 Turkish Lira will be charged for each page exceeding ten pages. If the response to the application is given in a recording medium such as a CD or flash memory, the fee that may be requested by our company will not exceed the cost of the recording medium.

In this context, personal data owners have the right to;

Learn whether personal data is processed,
Request information if personal data has been processed,
Learn the purpose of processing personal data and whether they are used in accordance with their purpose,
Know the third parties to whom personal data is transferred domestically or abroad,
Request correction of personal data in case of incomplete or incorrect processing and request notification of the transaction made within this scope to third parties to whom personal data has been transferred,
Request the deletion or destruction of personal data in the event that the reasons requiring its processing cease to exist despite having been processed in accordance with the provisions of Law No. 6698 and other relevant laws, and request notification of the transaction made within this scope to third parties to whom personal data has been transferred,
Object to the occurrence of a result against the person himself/herself by analyzing the processed data exclusively through automated systems,
Request compensation for the damage in case of damage due to the unlawful processing of personal data.

You may submit your request regarding the exercise of your rights mentioned above to the COMPANY in Turkish and in writing, or by using a registered electronic mail (KEP) address, secure electronic signature, mobile signature, or the electronic mail address previously notified to the COMPANY and registered in our system, in accordance with the 1st paragraph of Article 13 of Law No. 6698 and the Communiqué on the Principles and Procedures for the Request to Data Controller numbered 30356 and dated 10.03.2018. In applications, information will only be provided about the applicant, and it will not be possible to obtain information about other family members or third parties. The COMPANY reserves the right to verify your identity before responding.

In your application, it is mandatory to include;

a) Your name, surname, and if the application is written, your signature,

b) Your TR identity number for citizens of the Republic of Turkey; if you are a foreigner, your nationality, passport number, or identity number if available,

c) Your domicile or workplace address for notification,

ç) Your electronic mail address, telephone, and fax number for notification, if available,

d) The subject of your request,

And information and documents related to the subject, if any, must be attached to the application.

You may submit your written applications, by attaching the necessary documents, to our Company as the data controller at the address CAFERAĞA MAHALLESİ ALBAY FAİK SÖZDENER CADDE NO: 13/7 KADIKÖY İSTANBUL. You can access the application form here.

Depending on the nature of your request, information and documents that will enable identification must be provided to us completely and accurately. In case the requested information and documents are not provided properly, there may be disruptions in the complete and qualified conduct of the research to be carried out by the COMPANY based on your request. In this case, the COMPANY declares that it reserves its legal rights. Therefore, your application must be sent completely and containing the requested information and documents according to the nature of your request.